In a family business, decision-making, communication, and conflict-resolution aren’t just business functions—they’re entangled with decades of complex human emotion, unspoken expectations, and fraught family dynamics.
A family business leader’s IQ won’t save the family business. It’s only through emotional intelligence that a family business leader can handle these complexities.
There are four characteristics that define an emotionally intelligent leader. The first is self-awareness. This is the ability to recognize and understand one’s emotions—and how these emotions affect behavior. The self-aware leader is more mindful of how they interact with others.
You can read about the other three characteristics of an emotionally intelligent leader in this article. Be sure to read the entire article, as the authors provide five steps on how to develop emotional intelligence in leaders.
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